Contact
One inbox. Answered by the person who builds TaskPeace.
There is no ticket queue and no chatbot in front of it. Mail goes straight to the maintainer, which means replies are usually within a working day and occasionally slower — if something is urgent, say so in the subject line and it moves to the front.
What to send where
- Something is broken. Include the page or command, what you expected, and what happened. If an agent was mid-task, the task ID helps a lot.
- Billing or your account. Mail from the address on the account where you can, so it can be matched without a round-trip.
- Privacy and your data. Access, export or deletion requests go to the same address — see the Privacy Policy for what is stored and how deletion works.
- Security. If you think you have found a vulnerability, mail it rather than filing it in public, and give us a reasonable window to fix it before disclosing.
- Feature requests. Genuinely welcome. Concrete beats abstract — the workflow you were trying to complete when the tool got in the way is more useful than a proposed solution.
Who you are writing to
TaskPeace is built and operated by Caslon Media, based in the Netherlands. It is a small operation rather than a support department, which is the trade-off: you will not be routed through tiers, and you will sometimes wait a little longer than you would with a large vendor.
See also the documentation, the methodology, and the Terms.